At Rover Books, all orders must be paid in full at the time of purchase.
This Payment Policy explains how payments are handled for purchases made on Rover Books.
This policy is publicly accessible at all times through the website footer and does not require customers to create an account, log in, or provide personal information to review.
1. Accepted Payment Methods
Rover Books accepts online payments through secure payment providers.
Available payment methods are clearly displayed at checkout before payment is completed.
Accepted methods may include:
- Major credit cards
- Debit cards
- Other payment options shown at checkout
Payment availability may vary depending on location or device.
2. Currency
All prices and payments are processed in U.S. dollars (USD).
3. Payment Authorization
- Payment must be successfully authorized before an order is processed or shipped.
- Orders with failed or incomplete payments will not be fulfilled.
- A successful payment authorization does not guarantee fulfillment if an item is unavailable or incorrectly listed.
4. Payment Processing Security
Payments are processed through secure, encrypted third-party payment processors.
Rover Books does not store full credit card numbers or sensitive payment information on its servers.
5. Pricing Accuracy
We make reasonable efforts to ensure pricing accuracy.
If a pricing or listing error is identified:
- We reserve the right to cancel the affected order
- Any payment collected will be refunded to the original payment method
6. Chargebacks and Disputes
If you have a payment or billing concern, please contact us before initiating a chargeback.
Unauthorized chargebacks or payment disputes may result in order cancellation or account restrictions.
7. Refund Method
Approved refunds are issued to the original payment method only, in accordance with our Refund and Return Policy.
Business Name: Roadrunner Bookshop LLC
DBA: Rover Books
Email: support@roverbook.com
Phone: +1 (406) 333-6538
Address:
13560 Cottontail Drive, Falcon
Colorado 80831
United States
Business Hours:
10:00 AM – 6:00 PM MST
(Closed on all U.S. national holidays)